Terms of Service

Last updated: June 2026

These Terms of Service (“Terms”) govern your access to and use of the Ivinus point-of-sale and business management platform and related services (collectively, the “Services”) provided by Ivinus (“we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms.

1. Eligibility and Account Registration

You must be at least 18 years old to use the Services. By creating an account, you represent that all information you provide is accurate and that you will keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

2. Platform Description

Ivinus provides software-as-a-service tools for businesses, including point-of-sale processing, customer loyalty program management, gift card issuance and redemption, transaction reporting, staff management, and related business operations. End customers interact with these tools through business-specific mobile applications and storefronts powered by the Ivinus platform.

3. SMS Messaging Program

By providing your mobile phone number and opting in to SMS notifications, you consent to receive text messages from Ivinus at the number provided. These messages are transactional and informational in nature and may include:

  • Order confirmations and status updates
  • Transaction receipts
  • Loyalty program notifications (point credits, tier changes, reward availability)
  • Gift card balance and transaction alerts
  • Account verification codes and security alerts
  • Important service and account notifications

Message frequency varies based on your account activity. Message and data rates may apply. Check with your mobile carrier for details.

To opt out: Reply STOP to any SMS message from Ivinus at any time. You will receive a one-time confirmation message and will receive no further SMS messages from us. Opting out of SMS does not affect your account or access to the Services.

For help: Reply HELP to any SMS message or contact us through our contact page.

Carriers are not liable for delayed or undelivered messages. Ivinus is not responsible for any charges your carrier may assess for SMS messages.

SMS consent checkbox shown during account sign-up in the Ivinus mobile app

The SMS consent checkbox shown during account sign-up in the mobile app.

4. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Services or related systems
  • Interfere with or disrupt the integrity or performance of the Services
  • Upload or transmit any content that is harmful, fraudulent, or infringes third-party rights
  • Reverse engineer or attempt to extract the source code of the platform
  • Resell or sublicense access to the Services without our prior written consent

5. Payments and Subscriptions

Business accounts on Ivinus are subject to a subscription fee as described on our pricing page. Subscription fees are billed in advance on a recurring basis. All fees are non-refundable except as required by law or as expressly stated in these Terms.

Payment processing for transactions conducted through the platform is handled by our third-party payment providers. Their terms and conditions apply to all payment processing activities.

6. Intellectual Property

The Services, including all software, designs, text, graphics, and other content, are owned by Ivinus and protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Services beyond the limited license to use them as described herein. You retain ownership of any data you submit to the Services.

7. Third-Party Services

The Services integrate with third-party providers including payment processors, messaging services, and cloud infrastructure providers. Your use of these integrations is subject to the applicable third-party terms. We are not responsible for the practices or content of third-party services.

8. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IVINUS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF $100 OR THE FEES YOU PAID TO IVINUS IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Termination

We may suspend or terminate your access to the Services at any time for violation of these Terms or for any other reason with reasonable notice. You may terminate your account at any time by contacting us. Upon termination, your right to use the Services ceases immediately.

11. Governing Law

These Terms are governed by the laws of the United States and the state in which Ivinus is incorporated, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the date at the top of this page and, where appropriate, through the Services or via email. Continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms, please contact us through our contact page.